Policy - la tribu des oiseaux

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • Europe : 3 - 5 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I don't accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order.

Frequently Asked Questions

Informations sur les tailles

Comment mesurer mon tour de tête ?
Munissez-vous d’un mètre ruban. La mesure se prend à mi-hauteur du front et au niveau de la bosse arrière du crâne (passez le ruban environ 1 cm au-dessus des oreilles). Reportez-vous ensuite à notre guide des tailles présent sur chaque produit.

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How to measure my head?
To determine your hat size, measure the circumference around your head, keeping the tape level and firm, across the temples and head above the eyebrow ridges.

Guide des tailles / Size chart :
Centimeters
T1: 56 / 57cm
T2: 58 / 59cm
T3: 59 / 60cm
TU: 58 / 59cm

Inches
T1: 22 / 22 ½
T2: 22 ¾ / 2

Questions sur la commande

N’hésitez pas à nous contacter pour toute question ou en cas de problème avec votre commande.

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Feel free to contact us for any questions or issue regarding your order.

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